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Refunds and Right of Withdrawal

Last updated: 21 July 2026

Who you are buying from

Payments are processed by Stripe. For all Managed Dedicated orders Stripe is the Merchant of Record and the order is completed through Link, shown as “Sold through Link” at checkout and on your receipt.

Link, LLC, 354 Oyster Point Boulevard, South San Francisco, California 94080, United States (EU OSS VAT EU440000220), is the seller of record. Link processes refunds to your original payment method; you can also reach us any time and we will help.

Right of withdrawal (consumers)

If you are a consumer (§ 13 BGB), you have the right to withdraw from the contract within 14 days of concluding it, without giving any reason.

Managed Dedicated is a continuing digital service. Under § 356 Abs. 5 BGB the right of withdrawal for a service expires only once the service has been performed in full. A running monthly subscription is never fully performed while it runs, so your 14-day right does not lapse simply because you have started using your server.

If you asked us to start the service immediately, and you then withdraw, you owe a proportionate amount for the part already provided:

Haben Sie verlangt, dass die Dienstleistungen während der Widerrufsfrist beginnen soll, so haben Sie uns einen angemessenen Betrag zu zahlen, der dem Anteil der bis zu dem Zeitpunkt, zu dem Sie uns von der Ausübung des Widerrufsrechts hinsichtlich dieses Vertrags unterrichten, bereits erbrachten Dienstleistungen im Vergleich zum Gesamtumfang der im Vertrag vorgesehenen Dienstleistungen entspricht.

Renewals: the statutory withdrawal right covers the conclusion of the contract. To avoid a renewal, cancel before the current period ends — cancellation is always possible and takes effect at the end of the paid period.

How to withdraw or request a refund

  1. Fastest: manage your order at link.com — view orders, cancel, or request a refund — or use the billing portal on the hosting page of this website. Link can process it without waiting for us.
  2. Or contact us — 4r2real@gmail.com — and we will help and pass a refund request to Link for you.

A withdrawal is effective when clearly declared — no particular form is required. Link refunds to the original payment method within 14 days of the request being approved.

Model withdrawal form

Using this form is optional.

An Link, LLC, 354 Oyster Point Boulevard, South San Francisco, California 94080, USA — sowie nachrichtlich an 4r2real@gmail.com:

Hiermit widerrufe(n) ich/wir (*) den von mir/uns (*) abgeschlossenen Vertrag über die Erbringung der folgenden Dienstleistung: 2REAL Managed Dedicated Server
Bestellt am (*)/erhalten am (*): ____________
Name des/der Verbraucher(s): ____________
Anschrift des/der Verbraucher(s): ____________
Unterschrift (nur bei Mitteilung auf Papier): ____________
Datum: ____________
(*) Unzutreffendes streichen.

Business customers

Entrepreneurs (§ 14 BGB) have no statutory right of withdrawal. EU businesses with a valid VAT ID can enter it during checkout; the purchase is then invoiced without VAT under the reverse-charge procedure.

Cancelling your subscription

You can cancel at any time from the hosting page on this website, through the billing portal, or at link.com. Cancellation takes effect at the end of the current billing period, and your servers keep running until then.

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